- An exciting opportunity to join a leading Drones & technology distributor
- Be an integral part of our highly skilled engineering team
- Sydney based – 10mins walk from St Leonards Station
We are a leading distribution company with offices located in Melbourne, Sydney & Hong Kong specialising in the importing and distribution of drones and other technology products to consumer and enterprise markets within Australia. An opportunity exists in Sydney, for an experienced Technical Training Manager that specialises in providing training and solutions for our dealers with a world leading Drone brand that we distribute for the entire Australia market.
We are seeking for a highly skilled and motivated Drone training manager to join our team in Sydney. The Drone training manager will be responsible for designing, implementing, and supporting drone solutions for our customers, working closely with our sales and engineering teams. The ideal candidate will have experience with unmanned aircraft systems (UAS), knowledge of drone applications, and excellent communication and problem-solving skills.
Accountabilities & Responsibilities:
- Work with our sales team to understand customer requirements and develop drone solutions to meet their needs.
- Design and implement drone solutions, including hardware and software components, for specific customer applications.
- Provide technical expertise and support to customers throughout the sales and implementation process.
- Collaborate with internal teams, including engineering and product management, to provide customer feedback and input for product development related to drone solutions.
- Develop and deliver technical training and support materials for customers and internal teams on the use and maintenance of UAS and related equipment for drone solutions.
- Stay up-to-date on industry trends, competitive landscape, and emerging technologies related to drone solutions to inform business decisions
- Conduct testing and validation of drone solutions to ensure compliance with regulatory requirements and product specifications.
- Maintain accurate documentation and records for all drone solutions implemented.
- Attend formal training from HQ on latest software and hardware and be able to learn the finer details in order to train your audience in the dealer channel.
Travel requirements:
- Some level of business travels may be required of you to perform training offsite (away from our Sydney office) with our sales team members for our dealers and end users. Interstate travel expenses will be reimbursed.
- Conduct before/afterhours classroom style training as required (usually during business hours) onsite or offsite.
Technical Skills required:
- Experience in engineering or technical roles, with a focus on unmanned aircraft systems and drone applications preferred.
- Experience with drone hardware and software is preferred.
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and provide technical expertise to customers.
- Ability to work independently and as part of a team, with the flexibility and adaptability to manage multiple priorities and projects simultaneously.
- Be the Subject Matter Expert for any technical questions relating to our enterprise grade products for both internal staff and external customers.
General Skills required:
- Minimum 1-year experience in a similar role.
- Fluency in English with excellent written and verbal communication skills
- Conduct instructor led-classroom training to groups or individuals.
- Ability to communicate in Chinese will be highly regarded but not necessary.
- Punctual but flexible as required by the organisation.
- Customer orientation and ability to build relationships internally & externally.
- Exceptional organisational and time management skills
- Setup and troubleshoot for customers through audio visual and video conferencing as required
- Advanced level of Microsoft Office suite, especially proficient in PowerPoint presentations.
